Case study · Tier-1 European Telco

One security expert, a whole sales team

How a Tier-1 European Telco started to scale cybersecurity sales: what the first phase of the pilot taught us about where telcos get stuck when they sell security to business customers, and what unlocks growth.

What the case study covers

  • The challengeSelling security depended on one expert. Every scan report, every hard question from a customer and every proposal went back to the same person.
  • What happenedFrom a finding in the scan to a signed managed service, with the four use cases at work and the sales rep leading the conversation.
  • The new modelThe expert sets the method, and the co-workers carry it to every rep, on every customer, at the moment of the conversation.
  • The lessonsWhat the pilot taught us about selling security through a telco sales force: where the bottleneck really is, and where the effort pays.

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